Job Description

Job Description

JOIN HexClad | We're HexClad, driving the hybrid revolution to elevate kitchens across the globe. From bootstrap roots to Gordon Ramsay's endorsement, HexClad thrives as a pre-IPO, best-in-class cookware brand. Our highly profitable omnichannel success is disrupting the traditional impact of cookware. We create home moments, embracing the heart of success through food memories made at your table.

We've cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution.

If you're passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply.

YES, CHEF! | We are seeking an experienced Social and Community, Senior Manager who thrives in a fast-paced, high-growth environment, has a deep understanding of digital storytelling, and knows how to engage audiences with content that performs. This is a player-coach role, responsible for both setting strategy and rolling up your sleeves to make it happen across platforms like Instagram, TikTok, Facebook, YouTube, Pinterest, Threads, LinkedIn, X, and more.

Location | In Office, LA HexQuarters

Time Zone Expectations | PST

Details | Full Time- Exempt

Reporting to | Head of Content

TASTE SUCCESS | As our Social and Community, Senior Manager, you’ll drive HexClad’s creative vision across digital, social, and print channels, ensuring a cohesive brand presence and engaging storytelling. By leading a diverse team and collaborating with cross-functional partners, you will ensure brand consistency and innovation across all touchpoints.

• Content Planning: Own the day-to-day strategy, content planning, publishing, and community management across all social media platforms by working closely with the creative and culinary teams to ideate and execute social-first campaigns that feel native, aspirational, and on-brand
• Social Leadership : Lead a team of content creators, editors, and social strategists to deliver scroll-stopping creative that drives engagement, growth, and conversion
• On-Camera Talent : Confidently serve as a brand voice or on-camera talent when needed, including scripting and recording direct-to-camera content
• Data Analysis and Reporting: Analyze social content and community performance metrics weekly and monthly, delivering both raw data and actionable insights to internal stakeholders
• Community Engagement: Actively engage with followers across platforms—responding to comments, DMs, and mentions to build a loyal, passionate community around the HexClad brand
• Community Rewards and Campaigns: Surprise and delight top fans, culinary creators, and customers through personalized interactions, reposts, and brand outreach alongside community-driven campaigns (e.g., UGC contests, AMAs, polls, cooking challenges) to spark organic engagement
• Customer Experience: Collaborate with customer service and CX teams to ensure timely, consistent brand responses and resolve issues quickly and professionally
• Guidelines Development: Codify and implement social and community guidelines to maintain a consistent brand voice across all interactions

Requirements

• 5+ years of social/digital content experience in a consumer-facing brand, ideally in DTC, lifestyle, or food/culinary editorial categories
• Proven experience managing and scaling social teams in a high-growth, high-performance environment
• Strategic mindset with a strong creative instinct and a deep understanding of what drives performance across social platforms
• Data-driven and audience-obsessed—you use insights to inform decisions and evolve strategies
• Exceptional writing, editing, and storytelling skills with a deep understanding of brand tone
• Comfortable leading content production including short-form video, UGC, and behind-the-scenes
• Bonus points for hands-on experience in video editing, design (Adobe Creative Suite), or paid social
• Can balance reactive content moments with long-term planning across multiple channels
• Strong communicator and collaborator with the ability to work cross-functionally and manage up and down
• Passion for food, cooking, and kitchen innovation is a huge plus

SHARED MEALS | The role is great, and there’s more in it for you!

Compensation | Exact compensation may vary based on skills, experience, and location.

Bonus | Annual bonus potential

Health | 100% of the employee premium covered on select choice plans, and offers dental+vision

401k | up to a 4% match of salary on 401k contributions

Unlimited Time Off | An unlimited approach to support your time away from work

Cookware | Upgrade your home with employee perks

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